Complaints

At Rakez Real Estate, we are committed to providing the best possible experience for our valued clients. If you encounter any issues or have feedback or complaints about our services, please do not hesitate to let us know. We’re here to help you and handle your complaints with seriousness and speed to ensure your satisfaction.

How to Submit a Complaint:

  1. Fill Out the Complaint Form: Please fill out the form below with your details and a clear description of your complaint.
  2. Contact Us: You can also reach us directly and send your complaint via email at customer.care@rakez.sa
  3. Response Time: Our team will contact you as soon as possible to inform you of the actions taken regarding your complaint.